The Institute of Banking Personnel Selection (IBPS) is conducting Common Recruitment Process for Customer Service Associates-XVI (CRP CSA-XVI) for clerical-level appointments in participating public-sector banks for the 2027–28 vacancy cycle. The post is commonly called IBPS Clerk, although the official designation is Customer Service Associate (CSA).
The official vacancy annexure contains 11,403 indicative vacancies across India, including 196 vacancies for Haryana. IBPS extended online registration and fee payment through 28 August 2026 by a corrigendum dated 21 August 2026.
IBPS Clerk CSA Recruitment 2026 Overview
| Particular | Verified details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment reference | CRP CSA-XVI |
| Post | Customer Service Associate, commonly called Clerk |
| Vacancy cycle | 2027–28 |
| Total indicative vacancies | 11,403 |
| Haryana vacancies | 196 |
| Application mode | Online |
| Extended last date | 28 August 2026 |
| Qualification | Graduation in any discipline plus computer literacy |
| Age limit | 20 to 28 years as on 1 August 2026 |
| Official website | https://www.ibps.in/ |
Advertisement Number
The official recruitment reference is CRP CSA-XVI. The notification uses this Common Recruitment Process number rather than a separate conventional advertisement number.
Important Dates
| Event | Official date |
|---|---|
| Detailed notification | 1 August 2026 |
| Online registration started | 1 August 2026 |
| Original closing date | 21 August 2026 |
| Corrigendum extending registration | 21 August 2026 |
| Extended last date to register and pay | 28 August 2026 |
| Last date to print the application | 12 September 2026 |
| Pre-examination training | September 2026 |
| Preliminary examination | 10 and 11 October 2026, tentative calendar |
| Preliminary result | November 2026 |
| Main examination | 27 December 2026, tentative calendar |
| Provisional allotment | March 2027 |
Exam dates can change. Download the official call letter and check IBPS notices before making travel arrangements.
Vacancy Details
The official State/UT tables add up to 11,403 indicative vacancies. Vacancies may change because provisional allotment depends on the actual requirements later reported by participating banks.
| Haryana category | Vacancies |
|---|---|
| Scheduled Caste | 39 |
| Scheduled Tribe | 0 |
| OBC (Non-Creamy Layer) | 56 |
| EWS | 15 |
| Unreserved | 86 |
| Haryana total | 196 |
Haryana candidates can choose Hindi or Punjabi for the Local Language Proficiency Test. The official annexure also provides a bank-wise Haryana breakup.
Application Fee
| Category | Official fee including GST |
|---|---|
| SC, ST, PwBD, ESM and DESM | ₹175 |
| All other candidates | ₹850 |
Online payment is available through the official application system until 28 August 2026. Bank transaction charges are paid separately by the candidate. Verify the State/UT, category, and form details before payment.
Educational Qualification
Applicants must hold a graduation degree in any discipline from a university recognized by the Government of India, or an equivalent qualification recognized by the Central Government. The graduation result must have been declared on or before 21 August 2026.
Computer literacy is mandatory. Candidates need a certificate, diploma, or degree in computer operations/language, or must have studied Computer or Information Technology as a subject in school, college, or an institute.
Local Language Requirement
Candidates must be able to read, write, speak, and understand one language selected for their State/UT. Applicants with a Class 10 or higher marksheet/certificate proving that they studied the chosen language do not need the LLPT. Others must pass the marks-based qualifying test before joining. Haryana choices are Hindi or Punjabi.
Age Limit and Relaxation
The age limit is 20 to 28 years as on 1 August 2026. Candidates must have been born from 2 August 1998 to 1 August 2006, both dates inclusive.
| Category | Upper-age relaxation |
|---|---|
| SC and ST | 5 years |
| OBC (Non-Creamy Layer) | 3 years |
| Persons with Benchmark Disabilities | 10 years |
| Ex-servicemen / Disabled Ex-servicemen | Defence service plus 3 years; SC/ST disabled ex-servicemen receive 8 years, subject to maximum age 50 |
| Eligible widows, divorced or legally separated women who have not remarried | Up to age 35 General/EWS, 38 OBC, 40 SC/ST |
Relaxation is subject to the official combination rules and prescribed certificates. Candidates claiming more than one relaxation should check the detailed notification carefully.
Salary
The official basic-pay scale is ₹24,050–₹64,480 with scheduled increments: ₹24,050-1,340/3-28,070-1,650/3-33,020-2,000/4-41,020-2,340/7-57,400-4,400/1-61,800-2,680/1-64,480. Allowances and perquisites follow the rules of the allotted participating bank. The notice does not guarantee one uniform gross monthly salary.
Selection Process
- Online preliminary examination
- Online main examination
- Provisional allotment using main-exam merit, State/UT preference, category and actual vacancies
- Local Language Proficiency Test, unless exempt through the required study certificate
- Document and eligibility verification by the allotted bank
- Medical and joining formalities under the allotted bank's rules
The preliminary examination is generally used for shortlisting. Final provisional allotment is based on the main-examination score, State or UT preference, vacancies, category, and fulfilment of every eligibility condition.
Preliminary Examination Pattern
| Test | Questions | Marks | Separate time |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
Candidates must qualify each test using cut-offs decided by IBPS.
Main Examination Pattern
| Test | Questions | Marks | Separate time |
|---|---|---|---|
| General / Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
| Total | 160 | 200 | 125 minutes |
For both online examinations, IBPS deducts one-fourth of the marks assigned to a question for a wrong answer. There is no penalty for an unanswered question. Only main-exam marks count for the final merit list, and the 200 marks are converted to 100 for provisional allotment.
Participating Banks
The notification lists Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank, and Union Bank of India. A bank marked NR did not report vacancies for that State/UT in the annexure.
Documents Required
- Recent passport-size colour photograph and live photograph capture
- Scanned signature and left thumb impression
- Handwritten English declaration in the exact wording and the candidate's own handwriting
- SSC, SSLC, Class 10 or equivalent certificate
- Valid mobile number and email address
- Photo identity proof
- Graduation marksheets and degree or provisional certificate
- Category, EWS, PwBD, ex-serviceman or relaxation certificate, where applicable
- Computer-knowledge proof
- Class 10 or higher certificate showing the selected local language, where available
- NOC and service documents for serving or ex-service applicants, where applicable
Use the exact upload dimensions, file types, declaration text, and certificate formats stated on the official portal.
How to Apply Online
- Open the official IBPS CRP CSA-XVI page or application link below.
- Read the notification and the deadline-extension corrigendum.
- Choose New Registration and register with an active mobile number and email address.
- Enter personal, educational, category, State/UT and bank-preference details carefully.
- Select the permitted local language for the chosen State/UT.
- Upload the photograph, live photo, signature, left thumb impression, handwritten declaration, Class 10 certificate and any applicable certificate.
- Preview every entry before final submission.
- Pay ₹175 or ₹850, as applicable, through the official gateway by 28 August 2026.
- Save the registration number, password, completed form, e-receipt and payment record.
Never share an OTP, password, or banking credentials. Apply only through a link reached from the official IBPS website.
Official Links
IBPS official CRP CSA-XVI page: https://www.ibps.in/index.php/clerical-cadre-xvi/
Official online application: https://ibpsreg.ibps.in/csaxvijul26/
Official detailed notification PDF: https://www.ibps.in/wp-content/uploads/Notification_CRP_CSA_XVI-Final.pdf
Official deadline-extension corrigendum: https://www.ibps.in/wp-content/uploads/Corrigendum-for-extension_CRP_CSA_XVI.pdf
IBPS official website: https://www.ibps.in/
Frequently Asked Questions
What is the official name of IBPS Clerk Recruitment 2026?
It is CRP Customer Service Associates-XVI (CRP CSA-XVI). Customer Service Associate is the current designation commonly referred to as Clerk.
What is the extended last date to apply?
IBPS officially extended registration and fee payment through 28 August 2026.
How many CSA-XVI vacancies are available?
The official State/UT tables contain 11,403 indicative vacancies.
Can candidates from Haryana apply?
Yes. The official annexure lists 196 Haryana vacancies. Haryana applicants choose Hindi or Punjabi for local-language verification.
Is graduation required?
Yes. The required graduation result must have been declared by 21 August 2026.
Is there negative marking?
Yes. IBPS deducts one-fourth of the marks assigned to that question for each wrong objective answer.
Where should I apply?
Use https://ibpsreg.ibps.in/csaxvijul26/ or reach it through IBPS's official CRP CSA-XVI page. Avoid registration links received through unknown messages.
Official-Source Verification Disclaimer
This article was independently rewritten and verified against IBPS's official CRP CSA-XVI detailed notification, vacancy annexure, application portal, 21 August deadline-extension corrigendum, and 2026–27 examination calendar. These official sources confirm 11,403 indicative vacancies, 196 Haryana vacancies, the 28 August 2026 extended deadline, eligibility, fees, pay scale and exam pattern. Vacancies and schedules remain tentative and IBPS may publish further corrigenda. Candidates must recheck the official CRP CSA-XVI page before applying, paying, or travelling for an examination.